The need for a communications platform that is virtually accessible from anywhere, arises as organizations are growing bigger, workplaces are changing, teams are becoming more distributed and communication costs are dramatically increasing!
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Communication is the beating heart of productivity, whenever you need to improve productivity you need to improve communication, and moving from a device based to a people centric approach.
Nowadays; UC solutions are a viable alternative to traditional PBX’s, that provide easy, reliable and cost effective way to communicate via almost all known means of communication using a single client through which users can get direct access to instant messaging, audio/video conferencing, data conferencing, audio/video calls and PSTN access, e-mail and voice mail.
Nile.Com offers integrated UC solutions using Microsoft Skype for Business, Microsoft Exchange Unified Messaging, multivendor IP voice gateways and UC endpoints.
Nile.Com also provides green field IP telephony solutions using multi-vendor analog & digital IP voice gateways, desktop phones and SIP phones, and also includes support for legacy devices and a broad range of IP and USB user devices from our partners as Polycom, SNOM and others.
We help customers capitalize on their existing investment by integrating with their existing IP telephony infrastructure from Cisco, Nortel, Avaya, or other, enabling users to make VOIP inbound & outbound calls interfacing with PSTN and Mobile Carriers. Users can make and receive calls, direct from and to their endpoint devices; their presence is enabled and they have the facility to add voice mail functionalities to the existing IP telephony using Exchange Unified Messaging.
Nile.Com design, plan and implement the whole solution from Skype for Business Servers, Exchange Servers, SONUS gateways, Polycom Audio/Video devices and load balancers.
Products used:
Lync/Skype for Business On-premise and SFB Online;
High availability, branch survivability and DR;
External access and mobility;
SFB Hybrid and Cloud PBX;
Phones and Audio Conferencing (Polycom, Plantronics, Jabra);
Video conferencing (Polycom);
Video infrastructure integration (Polycom);
PSTN Access and Voice gateways (SONUS SBA and SBCs);
SKB Enterprise voice and PBX Integration (Cisco, Avaya, Siemens, Mitel and others);
Contact center integration (Luware);
Call recording and billing systems integration (Redbox, Verba, Dell software, CA Technologies).
