Management Solutions

To combat today’s data overload, organizations must proactively address long-term information management to help reduce IT costs and business risk or exposure.

Our archiving and content management solutions lets you:
• Execute diverse strategies to meet business and regulatory information requirements.
• Search, preserve, and review information across the organization.
• Store, manage, and discover data from messaging systems, social media, file servers, Microsoft SharePoint, document, content, databases, and more.
• Make informed decisions about what information to keep while deleting what is irrelevant.
• Meet business and regulatory information retention requirements.
• Decrease risk by expiring information at the end of its useful lifecycle.
• Access archived information when and where you want.
• Archive to help improve backup and recovery performance.
• Use archiving as the foundation for your GDPR strategy.

• Veritas Enterprise Vault.

• Microsoft Exchange Archiving.

• Dell EMC SourceOne.

The core objective of IAM systems is one digital identity per individual. Once that digital identity has been established, it must be maintained, modified and monitored throughout each user’s access lifecycle.

Identity and access management tools in enterprise IT is about defining and managing the roles and access privileges of individual network users and the circumstances in which users are granted (or denied) those privileges.

Therefore, the goal of identity management is to “grant access to the right enterprise assets to the right users in the right context, from a user’s onboarding to permission authorizations to the user’s offboarding as needed in a timely manner.

Our IAM solutions provide administrators with the tools and technologies to change a user’s role, track user activities, create reports on those activities, and enforce policies on an ongoing basis. These systems are designed to provide a means of administering user access across an entire enterprise and to ensure compliance with corporate policies and government regulations.

• VASCO Identity Management.
• Microsoft MIM.

• VASCO Dual Factor Authentication.
• VMware Workspace one Access.

• Microsoft Azure MFA.

A modern service delivery experience doesn’t have to be limited to IT. All business departments need to become more efficient and proactive by transforming manual processes currently driven by ad hoc emails, dated spreadsheets or paper documents. Do other departments come to you to learn how you’ve improved your service delivery? Your IT teams can help by leveraging our ESM solutions to automate and streamline repetitive tasks, while improving user satisfaction with more self-service opportunities through multiple channels.

Our ESM solutions are designed to help you improve service delivery experience, productivity, customer satisfaction, processes, self-service, quality, while providing a foundation for ongoing innovation.

Stop wasting money and start optimizing. get a complete picture of your IT assets from purchase to disposal, through a solid hardware asset management and asset lifestyle optimization.

• Microsoft SCSM.
• Ivanti Asset Manager ITAM.

• Cireson.

• Ivanti ITSM.

The new world of distributed applications has created a whole new set of challenges for those tasked with ensuring application health and performance. Modern application architectures, new technologies, and a rapid rate of change have created a perfect storm of complexity in today’s applications. As a result, performance problems surface that are often difficult to identify, diagnose, and fix. As these applications become increasingly critical to the business, it’s more important than ever to have a simple yet fast way to monitor, diagnose, and resolve application problems before they affect revenue.

Our APM solutions provides business transaction oriented management of most complex and distributed applications. The solution is extremely easy to configure and deploy, automatically discovers business transaction, consumes little production overhead, monitors every line of code, and dynamically creates a performance baseline to proactively identify and resolve application performance issues before they impact customers and the business.

• Microsoft SCOM.

• SolarWinds Server & Web app.

• Quest Application Performance.

Today’s organizations are facing multiple challenges related to the BYOD trends, the number of applications that need to be managed and delivered to end users, together with the lack of visibility into the infrastructure performance which increase the complexity of managing the environment and the gap between the end users’ satisfaction and the delivered IT services.

For this reason we provide ITOA solutions to enable organizations to analyze their IT environment, operation patterns and make their future on more solid and relevant data which will help toward more efficient investments, specifically from an end-user perspective: end-user IT Analytics, mapping IT services, how they are being consumed, used and how the IT infrastructure is operating from the perspective that matters most, the end-user’s.

• Microsoft operations Management Suite.

• Nexthink End User IT analytics.