Broad array of IT services
From technology optimization to mitigating risks, there is an invariable requirement to evaluate, deploy, secure, and manage information technologies, which are only valuable when they respond "yes" to flexibility, reliability, and economy.
With two decades of specialized experience in information technology, we have secured a standing position of superior lead in leveraging critical IT operations and solutions for a cross industry client base, which backed-up with our strategic partners which represent a solid cornerstone to our service delivery capacity.
Our service delivery management model has been established in the view of IT Infrastructure Library (ITIL) and Microsoft Operation Framework (MOF) to design and build the right solutions and services and then to help customers effectively run the solution in line with their policies, processes and systems. We have also adapted Microsoft Solution Framework (MSF) to manage delivery of projects and to build our solutions effectively according to the industry’s best practices.
With two decades of specialized experience in information technology, we have secured a standing position of superior lead in leveraging critical IT operations and solutions for a cross industry client base, which backed-up with our strategic partners which represent a solid cornerstone to our service delivery capacity.
Our service delivery management model has been established in the view of IT Infrastructure Library (ITIL) and Microsoft Operation Framework (MOF) to design and build the right solutions and services and then to help customers effectively run the solution in line with their policies, processes and systems. We have also adapted Microsoft Solution Framework (MSF) to manage delivery of projects and to build our solutions effectively according to the industry’s best practices.
More Services:
Automating business processes, redundant IT operations and datacenter tasks could save time, effort and money and stop wastes.
With a wide range of technologies and solutions, our expert team can help you throughout the whole implementation life cycle of designing, developing, building and supporting, achieving better IT productivity and business operations.
At every step of the decision-making process, we provide you with the best practices to effectively identify and implement the right technology, develop adoption initiatives, technology roadmaps and build the capabilities needed to get the most out of your IT investments.
Provides you with the expertise, knowledge, guidance, plans, and the know-how to keep your business continually productive, secured, managed, controlled, at feasible cost, and to discover and assess your security posture, identify risks, giving you a deep insight into your risks, and what is needed to mitigate those risks, to meet your governing compliance and regulatory disciplines.
We have exceled in delivering high quality implementation projects, in terms of: project management, design, planning, building, configuring, migrating, integrating, testing, stabilizing and optimizing solutions, then finally deploying them into production, which has enabled our customers to realize the ultimate benefits and values, especially when it comes to highly challenging requirements, complex and mission critical operations.
Pay as you go - with a predicable budget limit!
Fixed monthly plans provide certainty of spend, without hidden costs or unexpected charges.
We provide managed services for your IT infrastructure, from network services, applications, LOB, helpdesk, operations, monitoring, and storage to security services. With our professional monitoring toolset, we keep a constant eye on your services and maintain redundant backups to ensure the greatest possible availability and continuity of your IT.
Precisely customized scope and service plans to your needs, whether proactive/reactive activities, remote/onsite delivery, regular/on-demand intervention, and SLAs.
Driven by a strong commitment to customer satisfaction, through proactive and/or reactive support, with the help of expert teams who are assigned to your account and know your IT environment in-out— providing you with greater interaction and account focused support, which will help improve operation performance (cost, quality, speed) of your business services.
Our support team is working around the clock to respond and act on support tickets, and to ensure that your IT environment is operating, maintained and supported in line with your service and operation level agreements.
