Management Solutions

Business growth has fueled the need for optimally managed IT that would increase efficiency and ROI while reducing administration overheads.

Virtualization Management

With the growth of the infrastructure and the number of virtual machines that need to be managed a common management environment is crucial to ensure a uniform policy application and simplify maintenance by leveraging your existing software, personnel, and most importantly, your existing IT management process.

Nile.Com can assist you with the adoption of solutions that help you manage the entire lifecycle of the IT infrastructure from a single console and integrate management of both physical and virtual systems, from the hardware to the workload.

This allows IT managers to dynamically create and optimize workloads for virtualization.

Products used:

  • Microsoft Hyper-V;
  • System Center Virtual Machine Manager;
  • Savision Cloud Reporter;
  • VMware Management Tools.
Network Management

With the growth of your infrastructure the complexity of your Network infrastructure is increasing, thus the need for a centralized management solution for your network is becoming more crucial.

Managing the network infrastructure is related to many capabilities; Traffic shaping, Network optimization, Monitoring and caching.

Nile.Com offers solutions which enable you to accelerate the delivery of internal, external and latency-sensitive real-time applications to distributed users across the extended enterprise – resulting in faster decision making and enhanced competitiveness. We also offer solutions that enable Fault, availability, and performance monitoring for your network infrastructure.

Products used:

  • Bluecoat Packet Shaper;
  • Bluecoat Acceleration;
  • SolarWinds NCM.
Configuration Management

Nile.Com provides organizations with a comprehensive, cross-platform, and user-centric way to deploy applications and manage users’ devices, whether they are corporate-connected or cloud-based.

Simplified server and client deployment, streamlined updates, and consolidated reporting enable your IT staff to easily manage your mobile, physical, and virtual client environments, reducing costs and increasing efficiency through comprehensive application and device management.

Unified security, including System Center Endpoint Protection, protects your corporate information and helps you better manage risk by deploying software updates and antimalware definitions to PCs as well as enabling selective wipe of mobile devices.

Nile.Com helps organizations achieve the above mentioned improvements by leveraging best in class configuration management tools.
Products used:

  • Microsoft System Configurations Manager;
  • SolarWinds Network Configuration Management.
Operations Management

Nile.Com provides end-to-end data center operations management solutions that enable the monitoring and reporting for infrastructure services and thus improving their availability and performance metrics

Customers seeking to reduce the cost of data center management across server operating systems and hypervisors require a monitoring system with a single familiar and easy to use interface from which they can gain rapid insights into the state of both IT environment and services running across different systems and workloads.

Products used:

  • Microsoft System Centre Operations Manager;
  • Microsoft Operations Management Suite;
  • Bridgeways Management Packs for Microsoft SCOM ;
  • Veeam Management pack for VMware;
  • Savision Live Maps for System Center;
  • SolarWinds Network Performance Monitoring;
  • Veeam One for Virtualization Monitoring.
Patch Management

With the ever increasing number of client machines and servers, there is an increasing demand for having a centralized solution for managing the required patches and updates.

Nile.Com offers solutions that enable organizations to have a unified platform from which they can have instant insights of the compliance of their environment with regards to the latest patches and updates, deploy and install patches on collections of machines remotely and even automate certain patches and updates.

Products Used:

  • Heat Software Patch Manager Desktop for Microsoft System Center;
  • Heat Software Patch Manager Datacenter for Microsoft System Center;
  • Microsoft System Center Configuration Manager.

Issues of data archiving and increased compliance regulations demand that enterprises properly secure and access their electronic communications and thus Nile.Com offers scalable storage integration solutions that help you adhere to compliance issues while leveraging existing investments.

Server limitations and the archival problems that arise from mailbox management are all issues that add to the data management challenges facing organizations nowadays.

Nile.Com offers solutions that help organizations lower their operational costs while mitigating risk.
Furthermore, we add archiving functionality to your Exchange Server: Users can access their archived data from where it is stored and protected from accidental deletion.

Nile.Com also offers a solution that helps you archive information on fileservers and SharePoint data which reduces costs associated with search operations and collection of electronic data by creating a centralized and indexed archive that can be searched on demand.

Products used:

  • Symantec Enterprise Vault;
  • Microsoft Exchange Archiving Services.

With the massive increase in the applications and services being offered to the users, nowadays Enterprises need to ensure appropriate access to these resources across the increasingly heterogeneous technology environments.

With the expansion in the number of SaaS applications delivered by the IT and the dispersion of services across private and public clouds you need to have the right tools to enable the right individuals to access the right resources at the right time and for the right reasons.

Nile.Com offer solutions that will help you manage and control access to corporate resources while enabling you to monitor suspicious activity through advanced security reporting, auditing and alerting helping you mitigate potential security issues.

Products Used:

  • Vasco Identity Management
  • Vasco Dual Factor Authentication
  • Microsoft Forefront Identity Manager
  • Microsoft Azure MFA;

Service quality is the key driver of any organization; Organizations need to ensure a high level services quality to their users while maintaining, as always, the costs of services delivery.

In today’s IT world, enterprises are struggling with high costs of IT compliance and lack of integrated knowledge and reporting. Enterprise need to be able to:

  • Restore services faster;
  • Reduce downtime;
  • Significantly enhance IT services quality.

Nile.Com offers a solution for Service Desk with Service Manager containing built-in processes based on the industry’s best practices for incident and problem resolution, change control, and asset lifecycle management.

Products used:

  • Microsoft System Centre Service Manager;
  • Cireson Service Management.

Being able to monitor business critical applications is a key requirement for any organization to ensure the quality of their services

With the increase in the number of corporate applications together with the lack of full visibility on the performance of the applications delivered to the end users the enterprises need to adopt solutions that focus on monitoring and optimizing the performance of business-critical workloads, to enable the delivery of a robust and consistent service quality to the end users.

Products used:

  • Microsoft System Center Operations Manager;
  • Solarwinds server and web app performance monitor;
  • Ipswitch app performance monitoring;
  • Bridgeways Management Packs for Microsoft SCOM;
  • Dell application performance monitoring.

As the organization grows the environment grows, and managing all the IT assets within the organization becomes a hassle, and thus you need a unified platform from which you can easily maintain the life cycle of all your IT assets

Nile.Com offers solutions that will enable the organization to track all their IT asset details from the asset status, location, department, cost center, owner, warranty, maintenance, and software licensing to gain control on your true IT operational costs.

Products used:

  • Microsoft System Center Service Manager;
  • Cireson Asset Management;
  • Provance Asset Management.

No longer is knowing the real time status of your environment sufficient, nowadays there is an ever growing need to see the future of your infrastructure, to be as proactive as possible and have concrete plans for your IT investments that will support and encourage your growth

Today’s organizations are facing multiple challenges related to the BYOD trends, the number of applications that need to be managed and delivered to the end users, together with the lack of visibility into the infrastructure performance which all increase the complexity of the environment and the gap between the end users’ satisfaction and the delivered IT services.

All this lead to the emergence of a new segment called ITOA “IT Operations Analytics”

ITOA will enable organizations to analyze their environment patterns and make their future plans on more solid and relevant data which will enable more efficient investments.

Nile.Com also assist companies in the adoption of ITOA specifically from an End-user perspective; End-user IT Analytics, which will enable the mapping of all the IT services, how they are being consumed and how the IT infrastructure is operating, from the perspective that matters most, the end-user.

Products Used

  • Nexthink End User IT analytics;
  • Microsoft Operations Management Suite.
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